Make Everyday It Easier To Manage
Managed Workplace Services bring together device management, user support, workplace applications, access and endpoint operations to keep the everyday IT environment running smoothly through Managed Digital Workplace Services and Modern Workplace Services.
The Workplace, Managed From End To End
Endpoint & Device Management
Service Desk & User Support
Workplace Application Management
Devices ready for work.
• Endpoint monitoring and management
• Device configuration • Software and patch management
• Device lifecycle support
• Endpoint performance management
Identity & Access Support
The right access, for the right users.
• User access management
• Identity and authentication support
• Access requests
• Policy-based access support
• Access-related incident resolution
Workplace Security
Security that stays close to the endpoint.
• Endpoint security monitoring
• Security patching
• Compliance monitoring
• Vulnerability remediation
• Coordination with broader security operations
From the moment a device reaches an employee to the support they need during the workday, workplace IT involves a long chain of operational tasks. Our Managed Workplace Services cover the areas that keep that chain moving.
Support when you need it.
• L1/L2 user support
• Incident and request management
• Issue resolution
• Service request fulfilment
• Escalation management
The applications employees rely on, kept in working order.
• Application support
• Application monitoring
• Configuration and updates
• Incident management
• Release and deployment support
Security Doesn't Sit In A Silo
A security event can quickly become an infrastructure, application, network or data issue. We bring security, cloud, infrastructure, network, application and data expertise into the same managed-services ecosystem, so security operations can be considered in the context of the environment they are protecting.
The Noventiq Advantage
75,000 +
60 +
countries served
450 +
technology certifications
10000 +
incidents resolved annually
customers worldwide
From First Request To Better Workplace Operations
Request
Users reach the Managed Service Desk through defined channels for incidents, requests and access needs.
Resolve
The focus shifts from simply closing a ticket to getting the user back to work.
Restore
Recurring issues, service patterns and user feedback provide inputs for improving workplace operations.
Learn
Issues are assessed, prioritized and routed to the appropriate support level.
↓
One Support Loop. Continuously Improving.
This creates a workplace service model where everyday support also generates insight into what can be simplified, automated or improved.
How Much Time Does Your Team Spend Supporting The Workplace?
Tell us where your workplace operations are today - from endpoint management and service desk support to applications and access.
Got Questions? Start Here.
Q1. What does Managed Workplace Services include?
Managed Workplace Services can cover endpoint and device management, service desk support, workplace applications, identity and access support, endpoint security and related workplace operations through Managed Digital Workplace Services.
Q4. Can workplace services include application support?
Yes. Workplace application management can include monitoring, configuration, updates, incident management and release support.
Q2. Do you provide service desk support?
Yes. Workplace services can include L1/L2 support, incident management, service requests, issue resolution and escalation management through a Managed Service Desk.
Q6. Can you support Microsoft Intune?
Yes. Microsoft Intune Managed Services can support endpoint management, device configuration, application management, policy deployment and related workplace operations, depending on the agreed scope.
Q3. Can you manage employee devices?
Yes. Security monitoring and management can extend across cloud, infrastructure and hybrid environments, including Azure and AWS through Cloud Security Managed Services.
Have a Specific Challenge in Mind?
Talk to our experts to explore the right Managed Workplace Services for your business and turn complex technology challenges into measurable outcomes.
Q5. Can you support Microsoft 365 environments?
Yes. Workplace services can extend to Microsoft 365 Managed Services, including ongoing support and management of productivity and collaboration environments.
Q7. Can you support identity and access requirements?
Yes. The service can include user access management, authentication support, access requests and access-related incident resolution.
Q8. How does workplace support connect with security?
Endpoint security, patching, compliance monitoring and vulnerability remediation can be incorporated into workplace operations and connected with broader security services.
Q9. Can workplace services support a hybrid workforce?
The service model can support users and endpoints across different workplace environments, subject to the technology environment and agreed service scope through Digital Workplace Services.
Insights That Inform Better Decisions
IT Strategy
Digital Transformation Readiness
Cloud Strategy
Technology Roadmaps
Recommended Services
Data & AI Solutions
Cybersecurity
Migration & Modernization
Managed Services
Integration Services
Business Continuity
Looking for The Right Way Forward?
We’re here to help you
assess your current environment, align technology
with business priorities and build
a practical roadmap for the future of work.
About Noventiq
Noventiq (Noventiq Holdings PLC) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting organizations across a comprehensive range of industries with best-in-class IT vendors, alongside its own services and proprietary solutions. The company’s rapid growth is underpinned by its three-dimensional strategy to expand its market penetration, product portfolio, and sales channels. This is supported by an active approach to M&A, positioning Noventiq to capitalize on the industry’s ongoing consolidation. With around 6,400 employees globally, Noventiq operates in approximately 60 countries with significant growth potential in multiple regions including India, APAC, EMEA, and Latin America.